Targeted communications for outages, network work, and service information

Knowing in advance when the water supply will be suspended with precise and targeted information on one's area: it starts from July 1st “Remind me”, the new digital service by Como Acqua that allows citizens, businesses, and condominium managers to receive informative SMS about water service suspensions and scheduled maintenance work on the network.

The service is free of charge and is aimed at all Como Acqua users, with the goal of making communication more timely, useful, and personalized, while reducing inconvenience related to service interruptions.

“Avvisami” will allow users to receive a message directly on their mobile phones with all essential information—date, time, and affected area—only when truly necessary and based on the zones selected by the user. This system goes beyond the logic of generalized communications, ensuring more precise and immediately usable information.

The service is aimed at a wide audience: private citizens who have an active contract with Como Acqua, tenants, condominiums, commercial activities, and condominium managers, who will be able to register one or more buildings and centrally manage notifications for all administered properties. In this way, each subject will receive exclusively communications relevant to their own utility service or areas of interest.

To access the service, you must register through the dedicated platform., connecting to this LINK. To activate the service, a mobile phone number with an Italian prefix capable of receiving SMS is required. Registration—which requires only a few simple steps—can be done independently or with the support of the Como Acqua service desks, where staff are available to provide assistance.

The project is part of the path undertaken by Como Acqua, with the aim of making communication increasingly transparent, widespread, and effective for the benefit of the entire community.