{"id":20745,"date":"2026-05-29T09:38:37","date_gmt":"2026-05-29T09:38:37","guid":{"rendered":"https:\/\/comoacqua.it\/?p=20745"},"modified":"2026-05-29T09:38:37","modified_gmt":"2026-05-29T09:38:37","slug":"how-acqua-starts-the-2026-customer-satisfaction-survey","status":"publish","type":"post","link":"https:\/\/comoacqua.it\/en\/comunicazioni-di-servizio\/como-acqua-avvia-lindagine-di-customer-satisfaction-2026\/","title":{"rendered":"How Acqua launches the 2026 Customer Satisfaction Survey"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As Acqua S.r.l., Sole Operator of the Integrated Water Service of the Province of Como, we inform you that the 2026 Customer Satisfaction Survey is about to begin. This survey is aimed at assessing user satisfaction and, consequently, at the continuous improvement of the quality of the service offered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the coming weeks, users may be contacted by phone or email and invited to participate in a short questionnaire (approximately 10 questions). The survey will be active from June 5 to June 30, 2026.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Participation is voluntary and anonymous. Non-participation will not result in any consequences, but participation represents a fundamental contribution to enable Como Acqua to identify areas for improvement and respond more effectively to the needs of the territory.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The survey activity is carried out with the support of the appointed company <strong>QUAERIS LLC<\/strong>, in compliance with the current legislation on the protection of personal data (EU Regulation 679\/2016 \u2013 GDPR). <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acqua thanks in advance all users who wish to participate. It is a valuable contribution to jointly build an increasingly efficient and citizen-friendly service.<\/p>","protected":false},"excerpt":{"rendered":"<p>Como Acqua S.r.l., Gestore Unico del Servizio Idrico Integrato della Provincia di Como, informa che \u00e8 in fase di avvio l&#8217;indagine di Customer Satisfaction 2026, finalizzata a rilevare il grado di soddisfazione degli utenti e conseguentemente al miglioramento continuo della qualit\u00e0 del servizio offerto. Nelle prossime settimane, gli utenti potranno essere contattati telefonicamente o tramite [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":20746,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[174],"tags":[],"class_list":["post-20745","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicazioni-di-servizio","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Como Acqua avvia l&#039;indagine di Customer Satisfaction 2026 | ComoAcqua<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/comoacqua.it\/en\/service-communications\/how-acqua-starts-the-2026-customer-satisfaction-survey\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como Acqua avvia l&#039;indagine di Customer Satisfaction 2026 | ComoAcqua\" \/>\n<meta property=\"og:description\" content=\"Como Acqua S.r.l., Gestore Unico del Servizio Idrico Integrato della Provincia di Como, informa che \u00e8 in fase di avvio l&#8217;indagine di Customer Satisfaction 2026, finalizzata a rilevare il grado di soddisfazione degli utenti e conseguentemente al miglioramento continuo della qualit\u00e0 del servizio offerto. 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