{"id":20237,"date":"2026-02-24T13:15:11","date_gmt":"2026-02-24T13:15:11","guid":{"rendered":"https:\/\/comoacqua.it\/?p=20237"},"modified":"2026-02-24T13:54:23","modified_gmt":"2026-02-24T13:54:23","slug":"information-on-refunding-the-remaining-credit-of-como-water-house-cards","status":"publish","type":"post","link":"https:\/\/comoacqua.it\/en\/comunicazioni-di-servizio\/informazioni-sul-rimborso-del-credito-residuo-delle-tessere-delle-casette-dellacqua-como-acqua\/","title":{"rendered":"Information on refunding the remaining credit of Como Water House cards."},"content":{"rendered":"<p class=\"wp-block-paragraph\">Kind Users are informed,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">that as a result of the <strong>change of operator of the water kiosks<\/strong> and the consequent necessary <strong>recoding of cards<\/strong>, the remaining credit on the cards as of the date of the <strong>October 31, 2025<\/strong> It has been deleted for technical reasons related to the new management system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Como Acqua has prepared a special procedure to allow the reimbursement of the remaining amounts for those who request it.<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The refund will be issued in different ways, depending on the user's location:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For the <strong>holders of a supply contract with Como Acqua<\/strong>, The amount will be refunded via <strong>bill curtailment<\/strong>.<\/li>\n\n\n\n<li>For those who <strong>Are not holders of a supply contract with Como Acqua<\/strong>, The refund will be made via <strong>bank account credit (IBAN)<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To request a refund, you must fill out the appropriate form for your situation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Forms are available on the institutional website of <strong>Como Water<\/strong> in the section <strong><a href=\"https:\/\/comoacqua.it\/en\/forms\/\">Forms<\/a><\/strong> and on the page <strong><a href=\"https:\/\/comoacqua.it\/en\/doors-and-cottages\/\">Water Dispensers and Houses<\/a><\/strong>. <br>You can also download them directly at the following links: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/comoacqua.it\/wp-content\/uploads\/2026\/02\/P.GEN_.11_MD.GEN_.02_MODULO-RICHIESTA-RIMBORSO-A_00.pdf\">Module A \u2013 for holders of an active subscription with Como Acqua<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/comoacqua.it\/wp-content\/uploads\/2026\/02\/P.GEN_.11_MD.GEN_.03_MODULO-RICHIESTA-RIMBORSO-B_00.pdf\">Module B \u2013 for those without a supply contract with Como Acqua<\/a><br><br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once completed, the form must be submitted to Como Acqua in accordance with the procedures indicated therein.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We thank you for your cooperation and attention<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Si informano i gentili Utenti, che a seguito del cambio di gestore delle casette dell\u2019acqua e della conseguente necessaria ricodifica delle tessere, il credito residuo presente sulle tessere alla data del 31 ottobre 2025 \u00e8 stato azzerato per ragioni tecniche legate al nuovo sistema di gestione. Como Acqua ha predisposto un&#8217;apposita procedura per consentire il [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":195,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[174],"tags":[],"class_list":["post-20237","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicazioni-di-servizio","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Informazioni sul rimborso del credito residuo delle tessere delle Casette dell&#039;Acqua Como Acqua | ComoAcqua<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/comoacqua.it\/en\/service-communications\/information-on-refunding-the-remaining-credit-of-como-water-house-cards\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Informazioni sul rimborso del credito residuo delle tessere delle Casette dell&#039;Acqua Como Acqua | ComoAcqua\" \/>\n<meta property=\"og:description\" content=\"Si informano i gentili Utenti, che a seguito del cambio di gestore delle casette dell\u2019acqua e della conseguente necessaria ricodifica delle tessere, il credito residuo presente sulle tessere alla data del 31 ottobre 2025 \u00e8 stato azzerato per ragioni tecniche legate al nuovo sistema di gestione. 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